Convertible saves converted files to the output folder you chose when you first used the app. You can change this folder anytime in Settings (or Preferences).
Large video files take longer to process. Convertible uses your Mac's hardware acceleration (VideoToolbox) when available, which significantly speeds up MP4 and MOV conversions. Converting to WebM uses software encoding and will be slower.
Yes. Drop multiple files into the Convertible window and click "Convert All." Each file gets its own format picker.
You can access the upgrade screen from:
The free tier includes unlimited image conversions, 3 video/audio conversions per month, and 5 PDF conversions per month. Pro is a one-time $9.99 purchase that removes all limits.
Refunds are handled by Apple. Visit reportaproblem.apple.com to request one.
Yes. All conversions happen locally on your Mac. The only network activity is purchase verification through Apple's StoreKit when you buy Pro.
Still need help? Email me directly. I read every message and reply as soon as I can.
hello@getconvertible.app